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Legal

Privacy Policy

Last updated: May 2026

01

Who we are

LessFuzz is a social media and website management agency based in Amsterdam, Netherlands. We are the data controller for personal information collected through this website and our services.

You can reach us at hello@lessfuzz-agency.com.

02

What data we collect

We only collect what we need to work with you. This includes:

  • Contact form: your name, email address, and any details you include in your message.
  • Discovery call booking: your name and email, collected via Google Calendar when you schedule a call.
  • Client onboarding: business name, social media credentials (via secure handover), website access, and billing details.

We do not collect sensitive personal data (health, financial, or identity documents) and we do not track visitors across other websites.

03

Why we collect it

We use your data for the following purposes:

  • To respond to your enquiry or message.
  • To schedule and run a discovery call.
  • To deliver the services described in your plan (social media management, website management, or both).
  • To send service-related communications (invoices, updates, reports).

We do not use your data for advertising, profiling, or any automated decision-making.

04

Legal basis

We process your data on the following grounds under the GDPR:

  • Contract performance — processing is necessary to deliver the services you have engaged us for.
  • Legitimate interests — responding to enquiries and running our business, where this does not override your rights.
  • Legal obligation — retaining records as required by Dutch law (e.g. invoicing).
05

Data retention

We keep your data for as long as we have an active working relationship with you, plus two years after the contract ends. This allows us to answer any questions about work we did together and meet our legal obligations.

Enquiry data from contacts who did not become clients is deleted within six months of the last communication.

06

Third parties

We use a small number of third-party tools to run our business:

  • Google Calendar — for scheduling discovery calls. Google processes your name and email when you book.
  • Cloudflare — hosts this website. No personal data is stored by Cloudflare beyond standard server logs.

We do not sell, rent, or share your personal data with any third party for marketing purposes. Ever.

07

Your rights

Under the GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate or incomplete data.
  • Erasure — request deletion of your data, where we have no legal obligation to retain it.
  • Portability — receive your data in a structured, machine-readable format.
  • Objection — object to processing based on legitimate interests.

To exercise any of these rights, email us at hello@lessfuzz-agency.com. We will respond within 30 days. If you believe your rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

08

Cookies

This website uses only functional cookies — the bare minimum required to serve the site correctly. We do not use analytics cookies, advertising cookies, or any third-party tracking. No cookie banner is shown because there is nothing to consent to.

09

Contact

Questions about this policy? Reach us at hello@lessfuzz-agency.com. We keep it simple.